Documents Services de santé - Administration 16 résultats

- 1 ressource en ligne (xxi, 231 pages) : illustrations

COVID-19 ; Prestation de soins ; Soins médicaux ; Services de santé - Administration

Providing a broad, global view of all aspects related to preparation for and management of SARS-CoV2, COVID-19 Pandemic: Lessons from the Frontline explores and challenges the basis of knowledge, the transmission of information, and the preparation and epidemiology tactics of healthcare systems worldwide. This timely and provocative volume presents real-world viewpoints from leaders in different areas of health management, who address questions such as: What will we do differently if another pandemic comes? Have we learned from our mistakes? Can we do better? This practical, wide-ranging approach also covers the problem of contrasting sources, health system preparedness, effective preparation of and protection offered to individual healthcare professionals, and the human tragedy surrounding the pandemic. Offers a global perspective on how the COVID-19 pandemic was handled, things that went wrong, and things that could be done differently in the future. Covers multiple aspects of the pandemic, including disaster preparedness; perspectives from patients, families, and healthcare providers; inequity of medical resources; risk exposure on the frontline; government decision making; lockdowns; the role of politics; the burden of COVID-19 in various countries worldwide; and future directions. Reflects on the role of professional societies and NGOs in advising governments and supranational organizations. Features a diverse list of contributors, including health decision makers and frontline healthcare personnel.

Adresse web : Accéder au texte intégral

... Lire [+]

- 206 pages
Cote : WX 150 L215o 2024

Changement organisationnel ; Services de santé - Administration

L'objectif de cet ouvrage est de présenter une vision différente des organisations de santé que celle qui existe actuellement. La vision retenue est celle de la complexité en comparaison de la tendance actuelle de voir les organisations de santé de façon mécanique. La perspective de la complexité fait émerger une lecture très différente du fonctionnement des organisations et surtout des façons de les transformer. Elle repose sur trois principes : l'émergence, l'indéterminé et la non-linéarité ou récursivité. Le fonctionnement des organisations émerge de l'interaction de ses composantes; il n'est pas dicté par le niveau supérieur. La probabilité que le même phénomène émerge des interactions des mêmes composantes dans des contextes différents est faible. Le fonctionnement résulte de l'interdépendance mutuelle des causes et des effets. Cet ouvrage présente successivement une vision de la gestion sous l'angle de la complexité, le rôle des gestionnaires des organisations vues sous l'angle de la complexité et les leviers d'action disponibles aux gestionnaires pour gérer les organisations vues sous cet angle. En bref, ce livre explicite de manière conceptuelle et empirique comment comprendre le système de santé du Québec et comment agir au sein de celui-ci, à partir des approches de la complexité pour appréhender le tout.

... Lire [+]

- xx, 648 pages : ill.
Cote : WT 500 C557 2023

Maladies chroniques - Traitement - Guides, manuels, etc. ; Maladies chroniques ; Services de santé - Administration

The second edition of this popular textbook provides a comprehensive overview to chronic illness care, which is the coordinated, comprehensive and sustained response to chronic diseases and conditions by health care providers, formal and informal caregivers, healthcare systems, and community-based resources. This unique resource uses an ecological framework to frame chronic illness care at multiple levels, and includes sections on individual influences, the role of family and community networks, social and environmental determinants, and health policy. The book also orients how chronic care is provided across the spectrum of health care settings, from home to clinic, from the emergency department to the hospital and from hospitals to residential care facilities. The fully revised and expanded edition of Chronic Illness Care describes the operational frameworks and strategies that are needed to meet the care needs of chronically ill patients, including behavioral health, care management, transitions of care, and health information technology. It also addresses the changing workforce needs in health care and the fiscal models and policies that are associated with chronic care. Several new chapters are included in the second edition and reflect the significant changes that have occurred in health care due to the COVID-19 pandemic. Chapters covering vaccinations, virtual care, and care of COVID-19 associated chronic conditions have been added. The revised textbook builds on the first editions content that covered providing care to special population groups, such as children and adolescents, older adults, and adults with intellectual and developmental disabilities, by including care approaches to adults with severe and persistent mental health disorders, the LGBTQ+ community, incarcerated persons, immigrants and refugees, and military veterans. Finally, chapters on important and emerging topics, such as natural language processing and health inequities and structural racism have also been added.

... Lire [+]

- xxxi, 279 pages : ill.
Cote : W 84.1 M632r 2022

Communication en médecine ; Diversité culturelle ; Égalité (Sociologie) ; Équipements sanitaires - Administration ; Multiculturalisme en milieu de travail ; Services de santé - Administration ; Santé - Aspect social

In order to resolve the significant racial, ethnic, language, and financial inequities that exist in healthcare quality and access, health systems must undertake the development of systematic approaches to advance diversity, inclusion, and health equity. Developed from the data, experience, and research that emerged from ten years of intentional creation of such an approach at Northwell Health, Reigniting the human connection: a pathway to diversity, inclusion, and health equity offers readers an adaptable framework on which to build their own response. This carefully constructed framework is centered on a holistic vision of care, one that utilizes approaches that support the emergence of patients as partners in their care in order to meet the demands of twenty-first-century healthcare.

... Lire [+]

- XXI-456 p. : tabl., graph., couv. ill.
Cote : WX 150 P438 2015

Hôpitaux - Administration ; Changement organisationnel ; Services de santé - Administration ; Organisation du travail ; Rendement au travail ; Équipements sanitaires - Administration

La performance est un concept qui a envahi le monde de la santé à tous les niveaux. Ce concept est cependant difficile à appréhender : la performance comporte de multiples dimensions dont chacune n'éclaire qu'un aspect de la question. En outre, il fait - entre autres - référence à la dimension économique du soin qui n'est pas spontanément ancrée dans le secteur. Une approche globale portant non seulement sur chacune des dimensions, mais également sur le produit de leurs interactions, est nécessaire pour rendre compte du concept. Un éclairage selon les points de vue des différentes parties prenantes du système de santé est également à considérer pour comprendre toute la complexité du déploiement et du pilotage de la performance au niveau macro et microéconomique

... Lire [+]

- xvii, 222 pages : ill.
Cote : WX 150 D282l 2013

Efficacité organisationnelle ; Équipements sanitaires- Personnel ; Services de santé - Administration ; Hôpitaux - Personnel

Best Practices for Achieving the Full Benefits of Lean in Healthcare.

... Lire [+]

- xxxvi, 244 p. : ill.
Cote : WX 155 S749p 2013

Efficience dans l'industrie ; Équipements sanitaires - Administration ; Services de santé - Administration ; Six Sigma

This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). We introduce the familiar healthcare protocol for patient care and safety, the Assess, Diagnosis, Treat, and Prevent (ADTP) model to be considered as an improvement methodology. This will assist those in your facility to better understand how Lean and Six Sigma can be successfully deployed. (NOTE: Please see The Practical Lean Six Sigma Pocket Guide for Healthcare (smaller, 3.5 in. x 5.5 in.) for the same tools, concepts, etc. arranged in the D-M-A-I-C model for less than 10 dollars!) The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or practical approach to problem solving and continuous improvement. This book is intended to be used by Sigma Belt Levels, Lean Senseis (i.e., teachers), Continuous Improvement Specialists, front-line managers, and supervisors of departments and work groups, and improvement team members in their efforts to improve the patient care experience while reducing waste and variation in all types of healthcare processes. The Lean Six Sigma tools and concepts are presented relative to the A3 road map to provide a definitive how-to guide to problem solving and continuous improvement (Kaizen) initiatives.

... Lire [+]

- xxv, 189 p. : ill.
Cote : WX 155 W582l 2016

Équipements sanitaires - Administration ; Services de santé - Administration ; Qualité totale ; Qualité totale dans l'administration des services sociaux

You likely don't need any more tools, programs, or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need, this book presents a Lean management system that can help break down barriers between staff, directors, and administration and empower front-line staff to resolve their own problems.
Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders provides practical, step-by-step guidance on how to roll out Lean daily management in a hospital setting. Ideal for leaders that may feel lost in the transition process, the book supplies a roadmap to help you identify where your hospital currently is in its Lean process, where it's headed, and how your role will change as you evolve into a Lean leader.
Illustrating the entire process of implementing Lean daily management, the book breaks down the cultural progression of units into discreet, objectively measurable phases. It identifies what leaders at all levels of the organization must do to progress units into the next phase of development.
Complete with case studies from different service areas in the hospital, the book explains how to link problem-solving boards together to achieve meaningful and measurable improvements in: the emergency department, the operating room, discharge times, clinics, quality, and patient satisfaction.
After reading this book you will understand how consistent rounding, a few whiteboards, pen-and-paper data, and a focused effort on working the Plan-Do-Study-Act cycle can help you build a common problem-solving bench strength throughout your organization—establishing the framework upon which future improvement can be built.

... Lire [+]

- xv, 95 p. : ill.
Cote : WX 155 W256h 2020

Services de santé - Administration ; Prestation de soins ; Six Sigma

This book gives the reader an inside look at creating a new healthcare service using practical examples and scenarios one would face if doing it themselves. This workbook is a follow-up to the recently published, Lean Design in Healthcare and offers a tactical version of the principles provided in the book. It parses the dialogue out into detailed reasons for the Lean Design in Healthcare's position and principles. This workbook contains examples and many exercises for the reader to complete to begin their own innovation journey. Lean Design in Healthcare chronicles the journey of a fictitious healthcare delivery organization using the Simpler Design System principles based on Lean methodologies. While the characters and actual story is fictitious, it is based on the journey many healthcare systems and clients have taken, the issues they have faced, and the successes and failures they've had. This workbook takes the initial story further and includes leadership quotes and best practices to support the dialogue introduced in the first book. Exercises will be custom designed to match the story flow and provides practical information that readers can immediately apply in their work. Each chapter will start with an introduction and contain 10 exercises per chapter. Tools include those gleaned from actual application of Lean Product Development, Agile, Design for Six Sigma, and Design Thinking Principles.

... Lire [+]

- 1 ressource en ligne (xx, 436 pages : ill.)

Hôpitaux - Administration ; Organisation ; Services de santé - Administration

Today's healthcare managers face increasingly complex challenges and often must make decisions quickly. When a difficult situation arises, managers can no longer simply look it up online or in the management literature. Properly looking it up involves knowing where and how to look, appropriately framing a research question, weighing valid evidence, and understanding what is required to make proposed solutions work. Health Services Management: A Case Study Approach offers a diverse collection of case studies to help readers learn and apply key concepts of management, with an emphasis on the use of evidence in management practice. The case study authors, many of whom are practitioners or academics who work closely with practitioners, present realistic management challenges across a variety of settings. They examine potential responses to those challenges by health services managers and other stakeholders, and they provide a platform for meaningful discussion of opportunities and constraints for management decision makers attempting to implement change. This edition includes 60 case studies 32 of which are brand new arranged thematically into six sections: The Role of the Manager, Control, Organizational Design, Professional Integration, Adaptation, and Accountability. The new cases include the following: - Better Metrics for Financial Management - What Makes a Patient-Centered Medical Home? - Doing the Right Thing When the Financials Do Not Support Palliative Care - Hearing the Patient Voice: Working with Patient and Family Advisers to Improve the Patient Experience - Managed Care Cautionary Tale: A Case Study in Risk Adjustment and Patient Dumping. Learning by example is one of the oldest forms of learning, and the case study approach offers a time-tested way for students and healthcare professionals to develop practical skills that are not easily acquired through lectures.

Adresse web : Accéder au texte intégral

... Lire [+]