Lean six sigma for hospitals : improving patient safety, patient flow and the bottom line
Arthur, Jay 1951-
Second edition
2016
xxi, 377 pages
9781259641084
Anglais
1. A Faster Hospital in Five Days -- 2. Lean for Accelerated Patient Flow -- 3. Simple Steps to a Better Hospital -- 4. Reducing Defects with Six Sigma -- 5 Simple Steps to a Cheaper (More Profitable) Hospital -- 6 Six Sigma for Hospitals -- 7 Excel Power Tools for Lean Six Sigma -- 8. Is There an Improvement Project in My Data? -- 9. Sustaining Improvement -- 10. Laser-Focused Process Innovation -- 11. Statistical Tools for Lean Six Sigma -- 12. Change Management -- 13. Theory of Constraints -- 14. Implementing Lean Six Sigma in Hospitals -- Epilogue -- Bibliography
This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs―often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma.
Efficacité organisationnelle / Changement organisationnel - Gestion / Assurance qualité / Hôpitaux - Administration / Qualité totale / Production allégée
WX 150 A788l 2016
Exemplaires
Nbre d'exemplaires : 1| N° | Cote | Localisation | |
|---|---|---|---|
| 1 | WX 150 A788l 2016 | Bibliothèque Norman-Bethune [disponible] |